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Salesforce Health-Cloud-Accredited-Professional (Salesforce Health Cloud Accredited Professional) Certification Exam is a rigorous exam designed to test the knowledge and expertise of professionals who work with Salesforce Health Cloud. Salesforce Health Cloud Accredited Professional certification is intended for individuals who have experience working with healthcare organizations and have a deep understanding of healthcare technology and processes.
To become a Salesforce Health Cloud Accredited Professional, candidates must pass a 60-question multiple-choice exam that covers a range of topics related to the platform. These topics include data modeling, security and access, patient management, care coordination, and analytics. Health-Cloud-Accredited-Professional Exam is administered online and can be taken from anywhere in the world, making it a convenient option for busy healthcare professionals.
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Salesforce Health Cloud Accredited Professional Sample Questions (Q22-Q27):
NEW QUESTION # 22
A payer needs to manage requests for concurrent review of prior authorizations within Health Cloud and wants to use out-of-the-box record types and page layouts, However, the payer's Salesforce administrator does not see any preconfigured record types or page layouts for prior authorizations in the payer's Salesforce org.
What should a consultant recommend to the Salesforce administrator to expedite implementation?
- A. Install the Health Cloud Care Request Extensions package.
- B. Build custom page layouts and record types to support the requirement.
- C. Install an AppExchange prior authorization package.
- D. Install the Health Cloud Claims unmanaged package.
Answer: A
Explanation:
In Salesforce Health Cloud, to manage prior authorization requests using preconfigured record types and page layouts, the Health Cloud Care Request Extensions package must be installed. This package provides the necessary configurations for handling prior authorizations.
Steps to Install the Health Cloud Care Request Extensions Package:
* Access the Package:
* Obtain the installation link for the Health Cloud Care Request Extensions package from Salesforce's official resources or through the Salesforce AppExchange.
* Install the Package:
* Click on the installation link and log in to your Salesforce org.
* Follow the installation prompts, selecting the appropriate security settings (e.g., granting access to all users).
* Complete the installation process.
* Verify Installation:
* Navigate to Setup > Installed Packages to confirm that the Health Cloud Care Request Extensions package is listed.
* Configure Record Types and Page Layouts:
* After installation, the package provides preconfigured record types and page layouts for prior authorizations.
* Assign these record types and layouts to the relevant user profiles to ensure accessibility.
Benefits of Installing the Health Cloud Care Request Extensions Package:
* Preconfigured Components: The package includes out-of-the-box record types and page layouts tailored for managing prior authorizations, reducing the need for custom development.
* Streamlined Processes: Facilitates efficient handling of prior authorization requests, improving operational workflows for payers.
* Integration with Health Cloud: Ensures seamless integration with existing Health Cloud functionalities, maintaining data consistency and integrity.
By installing this package, the Salesforce administrator can expedite the implementation of prior authorization management within Health Cloud, leveraging Salesforce's pre-built solutions to meet the organization's needs effectively.
References:
Install Health Cloud Packages
Utilization Management in Health Cloud
NEW QUESTION # 23
Bloomington Caregivers want to offer its patients remote monitoring to bring data from patient devices into Health Cloud.
Which set of records should an administrator populate to implement this functionality?
- A. Units of Measure, Remote Monitoring Device Types, Care Observations, Code Sets
- B. Code Sets, Biometrics, Care Observations, Chart Metrics
- C. code Sets, Units of Measure, Care Metric Targets, Care Observations
- D. Units of Measure, Code Sets, Remote Monitoring Device Types, Care Episodes
Answer: A
Explanation:
To enable Bloomington Caregivers to offer remote monitoring and integrate patient device data into Salesforce Health Cloud, an administrator should configure the following records:
* Units of Measure:
* Purpose: Define the measurement units for various health metrics (e.g., kilograms for weight, mmHg for blood pressure).
* Configuration: Create records in the UnitOfMeasure object to standardize how data from patient devices is interpreted and displayed.
* Remote Monitoring Device Types:
* Purpose: Catalog the types of devices patients use for remote monitoring (e.g., glucometers, heart rate monitors).
* Configuration: Define device types to manage and organize incoming data effectively.
* Care Observations:
* Purpose: Record and store the health metrics and observations collected from patient devices.
* Configuration: Utilize the CareObservation object to capture data such as blood glucose readings or heart rate measurements.
* Code Sets:
* Purpose: Standardize the types of health metrics being monitored (e.g., defining what constitutes a blood glucose measurement).
* Configuration: Create code sets to ensure consistency in data categorization and reporting.
Implementation Steps:
* Set Up Remote Monitoring in Health Cloud:
* Navigate to Health Cloud settings to configure remote monitoring features.
* Create code sets for each health metric to be monitored.
* Define units of measure corresponding to these code sets.
* Establish care observations to capture and store incoming data.
* Configure remote monitoring device types to manage various patient devices.
By setting up these records, Bloomington Caregivers can effectively implement remote monitoring, allowing seamless integration of patient device data into Health Cloud. This setup facilitates real-time health data tracking, enhancing patient care and engagement.
References:
Set Up Remote Monitoring in Health Cloud
Remote Monitoring and Device Registration Data Model
NEW QUESTION # 24
Bloomington Caregivers is implementing Health Cloud for managing the healthcare data of children under the age of 13.
Which three considerations should the company take into account to ensure compliance with the Children's Online Privacy Protection Act (COPPA)?
- A. Implementing appropriate security measures to safeguard children's personal information
- B. Ensuring information collected about children is protected with at rest and in-transit encryption
- C. Ensuring that Bloomington Caregivers' system implementation partner has met all COPPA regulations during the build phase
- D. Obtaining verified parental consent before collecting and storing any personal information of children
- E. Disclosing the organization's privacy policy to parents and obtaining their consent
Answer: A,D,E
Explanation:
A is correct because obtaining verified parental consent before collecting and storing any personal information of children is one of the main requirements of COPPA. The consent must be obtained in a way that ensures that the person providing consent is the child's parent or legal guardian, such as using a credit card, digital signature, or video conference.
B is correct because disclosing the organization's privacy policy to parents and obtaining their consent is another requirement of COPPA. The privacy policy must explain what information the organization collects from children, how it uses and discloses it, and what rights parents have to review or delete their children's information.
C is incorrect because ensuring that Bloomington Caregivers' system implementation partner has met all COPPA regulations during the build phase is not a consideration for the company, but for the partner. The company is ultimately responsible for complying with COPPA, regardless of who builds their system.
D is correct because implementing appropriate security measures to safeguard children's personal information is another requirement of COPPA. The organization must establish and maintain reasonable procedures to protect the confidentiality, security, and integrity of personal information collected from children.
NEW QUESTION # 25
A Salesforce technical architect is migrating a service cloud org to health cloud and needs to update existing integrations to create records in health cloud objects instead of creating records in custom objects. Which unique health cloud considerations apply regarding the use of APIs in this case?
- A. Health cloud and custom objects both leverage the same object -level API approach. No unique health cloud considerations apply.
- B. Only object level APIs should be used as Business APIs are not used for record creation.
- C. Any combination of object-level APIs and business APIs may be used.
- D. Health Cloud uses Business API's that should be used instead of object level API's
Answer: D
Explanation:
According to the Salesforce documentation2, Health Cloud uses Business APIs that should be used instead of object level APIs when creating records in Health Cloud objects. Business APIs are custom REST APIs that perform complex business logic and validations on Health Cloud objects. Object level APIs are standard REST or SOAP APIs that perform CRUD operations on individual objects. Business APIs ensure data integrity and consistency across Health Cloud objects, while object level APIs may result in data errors or inconsistencies2.
NEW QUESTION # 26
A MedTech company is implementing Health Cloud to better plan and track surgical case visits, manage device inventory, and run cycle counts.
Which data model should a consultant recommend the company use?
- A. Provider Engagement
- B. Intelligent Sales
- C. Inventory Management
- D. Life Sciences
Answer: D
Explanation:
The Life Sciences data model in Salesforce Health Cloud is specifically designed to meet the needs of MedTech companies. It includes features for planning and tracking surgical case visits, managing medical device inventory, and conducting cycle counts, making it ideal for this use case.
Key Features of the Life Sciences Data Model:
* Surgical Case Management: Tracks and plans surgical procedures, including device requirements and associated logistics.
* Device Inventory Management: Manages medical device stock, including availability, usage, and maintenance schedules.
* Cycle Counts: Ensures inventory accuracy through routine counting and tracking.
Why Other Options Are Incorrect:
* Intelligent Sales: Focuses on sales processes, not surgical or inventory management.
* Inventory Management: Generic inventory features lack the healthcare-specific capabilities provided by the Life Sciences model.
* Provider Engagement: Centers around provider relationship management rather than surgical and inventory processes.
References:
Life Sciences Cloud Documentation
Surgical Case Management Features
NEW QUESTION # 27
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