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SAP C-WME-2506 Exam Syllabus Topics:
Topic
Details
Topic 1
- Starting your Digital Adoption Journey: WalkMe Fundamentals: This section of the exam measures the skills of SAP project managers and covers the foundational concepts of digital adoption within SAP environments using WalkMe. Candidates are expected to understand the value of digital adoption platforms, the basic components of WalkMe, and how these tools align with business goals. The section emphasizes knowledge of the user experience within SAP and the ability to identify opportunities for improving digital workflows through in-app guidance and automation.
Topic 2
- Getting Started with Building WalkMe Solutions: This section of the exam evaluates the capabilities of WalkMe implementers and focuses on the practical aspects of creating and configuring WalkMe solutions. It includes understanding the WalkMe Editor, planning solution flows, creating Smart Walk-Thrus, Launchers, and ShoutOuts, and managing end-user guidance effectively. Candidates should be comfortable building initial WalkMe experiences that improve SAP usability and provide contextual help for users navigating SAP applications.
Topic 3
- Advancing your Skills in Building WalkMe Solutions: This section of the exam tests the advanced competencies of functional and business analysts in designing more complex and customized WalkMe solutions within SAP platforms. It requires a deeper understanding of user segmentation, advanced rules and triggers, performance optimization, and the use of analytics to refine user experiences. Candidates are expected to demonstrate their ability to design scalable and impactful guidance that aligns with SAP business processes and drives user adoption across the enterprise.
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SAP Certified Associate - WalkMe Digital Adoption Consultant Sample Questions (Q18-Q23):
NEW QUESTION # 18
Which of the options below is a use case for when to use jQuery? Note: There are 3 correct answers to this question.
- A. To close the WalkMe menu and start an Onboarding task.
- B. To grab a dynamic value from an on-screen element and incorporate it into a ShoutOut for a personalized experience.
- C. If the WalkMe element selector algorithm is not consistently identifying your element.
- D. To target a very specific element on your website.
- E. To redesign the entire layout of the WalkMe balloons.
Answer: B,C,D
Explanation:
jQuery is a powerful tool in WalkMe for advanced element targeting and dynamic interactions. The correct use cases are:
* If the WalkMe element selector algorithm is not consistently identifying your element(B): jQuery selectors provide precise targeting when WalkMe's default algorithm struggles with dynamic or complex elements.
* To grab a dynamic value from an on-screen element and incorporate it into a ShoutOut for a personalized experience(D): jQuery can extract values (e.g., a username) for use in personalized content.
* To target a very specific element on your website(E): jQuery allows fine-tuned selectors for elements with unique attributes or structures.
The other options are incorrect:
* Redesigning the entire layout of WalkMe balloons(A) is done via Global/Local Design settings, not jQuery.
* Closing the WalkMe menu and starting an Onboarding task(C) uses WalkMe's native APIs or rules, not jQuery.
Extract from Official WalkMe Documentation:
Per the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.7:
jQuery Selectors):
"Use jQuery in WalkMe to target specific elements when default selectors fail, extract dynamic values for personalization (e.g., in ShoutOuts), or address complex DOM structures requiring precise element identification." The courseAdvancing Your Skills in Building WalkMe Solutionsexplains:
"jQuery is essential for scenarios like inconsistent element detection, grabbing dynamic data for personalized content, or targeting unique elements with custom selectors." Options B, D, and E are valid jQuery use cases.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.7: jQuery Selectors.
WalkMe Editor User Guide, "jQuery Use Cases" Section.
Course:Advancing Your Skills in Building WalkMe Solutions, Module 10: Advanced jQuery Applications.
NEW QUESTION # 19
How would you write a jQuery selector for the following HTML element: <div class="button" id="blueBtn"
>Click Here</div>?
- A. div.blueBtn
- B. #blueBtn
- C. div#button
- D. div#blueBtn
Answer: D
Explanation:
In jQuery, selectors are used to target HTML elements based on their tag, class, ID, or other attributes. The HTML element <div class="button" id="blueBtn">Click Here</div> has both an ID (blueBtn) and a class (button). The most specific and efficient selector is one that uses the ID, as IDs are unique within a webpage.
The syntax div#blueBtn targets a <div> element with the ID blueBtn, ensuring precision while also specifying the element type for clarity, which is a best practice in WalkMe for robust selector reliability.
The other options are incorrect or less optimal:
* Option A(div#button) incorrectly uses the class name as an ID.
* Option B(#blueBtn) is valid but less specific, as it doesn't confirm the element is a <div>.
* Option D(div.blueBtn) targets the class, which is less specific than the ID and could match multiple elements.
Extract from Official WalkMe Documentation:
Per the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.7:
jQuery Selectors):
"When writing jQuery selectors for WalkMe, prioritize specificity and reliability. For elements with unique IDs, use the format tag#id (e.g., div#blueBtn) to ensure accurate targeting while clarifying the element type." The courseAdvancing Your Skills in Building WalkMe Solutionsstates:
"For an HTML element like <div id="blueBtn" class="button">, the selector div#blueBtn is preferred in WalkMe, as it combines the unique ID with the tag name for maximum reliability." Option C, div#blueBtn, is the correct jQuery selector.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.7: jQuery Selectors.
WalkMe Editor User Guide, "Writing jQuery Selectors" Section.
Course:Advancing Your Skills in Building WalkMe Solutions, Module 10: Advanced Selector Techniques.
NEW QUESTION # 20
Why is it recommended to disable the multi-language Manual Toggle when using the multi-language Auto- Toggle?
- A. To ensure that the Manual Toggle is only available for administrators
- B. To prevent conflicts where the user's Manual Toggle choice overrides the Auto-Toggle settings
- C. Because Manual Toggle consumes more resources than Auto-Toggle
- D. Because the Manual Toggle and Auto-Toggle can cause the page to refresh unexpectedly
Answer: B
NEW QUESTION # 21
You have a Smart Walk-Thru that begins on the home page, directs the user to a product page where there is a Subscribe button, and continues from there. If the user is already on a product page with a Subscribe button, you want the user to be able to start the Smart Walk-Thru from that page. However, since not all product pages have a Subscribe button, you don't want the user to be able to start the Smart Walk-Thru on those pages because the Smart Walk-Thru is specifically related to product subscriptions. The URL of the product pages starts with:www.PetShop.com/product-page. Following best practices, which rule(s) would you suggest to use as a Start Point?
- A. Current URL -> Contains -> /product-page/mixed-bird-seeds OR Element on screen -> is Visible
- B. Current URL -> is exactly ->www.PetShop.com/product-page
- C. Element On Screen -> is visible
- D. Current URL -> Contains -> /product-page AND Element on screen -> Is Visible
Answer: D
Explanation:
To ensure the Smart Walk-Thru starts only on product pages with a Subscribe button, the Start Point must combine URL and element conditions. The ruleCurrent URL -> Contains -> /product-page AND Element on screen -> Is Visibletargets pages with "/product-page" in the URL (covering all product pages) and checks for the Subscribe button's visibility. This ensures the Smart Walk-Thru is available only on relevant pages, following best practices for precise and reliable Start Points.
The other options are incorrect:
* Element On Screen -> is visible(A) is too broad, applying to any page with the element.
* Current URL -> is exactly ->www.PetShop.com/product-page(C) is too restrictive, missing subpaths.
* Current URL -> Contains -> /product-page/mixed-bird-seeds OR Element on screen -> is Visible (D) is too specific to one product and uses OR logic, allowing starts on non-relevant pages.
Extract from Official WalkMe Documentation:
According to the WalkMe Editor User Guide (SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.2: Smart Walk-Thrus):
"For Start Points, combine URL rules (e.g., 'Current URL contains /product-page') with element visibility checks (e.g., 'Element on screen is visible') to ensure Smart Walk-Thrus start only on relevant pages." The courseGetting Started with Building WalkMe Solutionsstates:
"Use AND logic in Start Points, like URL contains and element visibility, to restrict Smart Walk-Thru initiation to pages meeting all criteria, ensuring relevance." Option B is the best Start Point rule.
References:
SAP WalkMe Digital Adoption Consultant Study Guide, Section 2.2: Smart Walk-Thrus.
WalkMe Editor User Guide, "Configuring Start Points" Section.
Course:Getting Started with Building WalkMe Solutions, Module 6: Smart Walk-Thru Configurations.
NEW QUESTION # 22
You're analyzing data in Insights, specifically the 'What Users Are Searching For' section. You see that users are not finding any helpful content for the search term 'profile' because 85% of the searches for that term are resulting in no action. However, you know that you have content published specific for help with 'profile.
What should you do?
- A. Give it more time. Users will eventually find the help.
- B. Remove any content related to 'profile.'
- C. Adjust the jQuery for a step in the process.
- D. Add Keywords to the content.
Answer: D
NEW QUESTION # 23
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